Frequently Asked Questions
Q: What types of games do you offer?
A: At Gigantic Game Rentals, we offer a wide selection of giant games for all types of events. Our most popular games include giant Jenga, Connect Four, Lite Brite, and horseshoes. We are constantly updating our inventory, so be sure to check back often to see what new games we have available.
Q: Do you offer delivery and set-up services?
A: Yes, we offer delivery and set-up services for an additional fee. Our team will deliver your giant games to your event location and set them up for you, so you can focus on having a great time.
Q: How do I book a game rental?
A: To book a game rental, simply browse our selection of games and select the ones you want to rent. You can then proceed to the checkout page and complete your booking. Be sure to book as far in advance as possible to ensure availability.
Q: What forms of payment do you accept?
A: We accept all major credit cards, as well as PayPal.
Q: Do you have a minimum rental period?
A: Our standard rental period is 1 day (24 hours). You may return rentals early, or request early pickup when availability permits. If you need to keep the games longer, we offer extended rental rates. Simply contact us to discuss your needs and we’ll work out a rental plan that works for you.
Q: Can I cancel or reschedule my rental?
A: You may reschedule your rental up to 48 hours before the start of your event for no additional charge. All deposits are nonrefundable. If you need to make changes to your booking, please contact us as soon as possible so we can assist you.
Q: What if I have additional questions?
A: If you have any additional questions that are not answered here, please don’t hesitate to contact us. Our friendly team is here to help you with any questions or concerns you may have. You can reach us by phone or email, and we’ll do our best to assist you.
Q: How do I know which size game to rent?
A: When choosing the size of your giant game, consider the size of your event and the space you have available. If you have a larger event with plenty of room to spare, you might want to go for a larger game. On the other hand, if you have a smaller gathering or less space, a smaller game might be a better fit. You should also consider the age range of your guests. If you’re hosting a kids’ party, a smaller game might be more appropriate. But if you’re hosting an adult party, a larger game can provide more of a challenge and be more exciting to play. Our team is happy to help you choose the right size game for your event, so don’t hesitate to ask for assistance.
Q: How do I set up and take down the games?
A: Our team will provide you with clear instructions on how to set up and take down your giant games. If you have any questions or need assistance, don’t hesitate to reach out to us. We are always happy to help.
Q: How long can I keep the games?
A: Our standard rental period is 1 day. If you need to keep the games longer, we offer extended rental rates. Simply contact us to discuss your needs and we’ll work out a rental plan that works for you.